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This month the number of Pulsetto customer service requests is much higher than usual.

Contact Pulsetto Customer Service

Pulsetto Phone Numbers and Emails

General Info:

  • (361) 273-1625
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Pulsetto Emails:

Customer Service
General Info
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Pulsetto Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pulsetto Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Pulsetto is (361) 273-1625. 17% of customers managed to speak with a real person.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • Be prepared for the call as Pulsetto may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

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PissedConsumer Club

Contact Information

Pulsetto Website:

Pulsetto Help Center:

Corporate Office Address:

Pulsetto
Vilnius, Vilnius
Lithuania

Pulsetto Customer Service Reviews

1.3 / 5
Bad
Jeffrey K Plv
Pulsetto devise not working. No customer service help! Warrenty not honored!
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1.0

Devise stopped working. Customer service blew me off!

Not even a serious reply!

The reliability of the product is poor; it stopped working after a few months! Additionally, customer service was extremely poor, providing no help at all and being extremely rude!

Kenneth E Iwd
Very late , no communication, no accountability
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1.0

Keep making excuses for the delays. The communication is horrible.

Poor customer service. Very difficult company to contact and deal with.

Guest-7030020
When will I receive my pulsetto??

You cashed my check for $251.00 and also $39.00 on 1218/2024. I have not received my merchandise to date!.

When will I receive my order? I have tried your phone number listed many, many times only to be disconnected. I read about your poor customer service only after I ordered the above item. I keep getting emails asking how I like my new item.

I never received it.

On 12/18 I started to receive 3mails that my item was ON THE WAY. Kindly respond.

Silvio Dnr
No integrity

I bought the pulsetto. A month later i got charged, unauthorized, $45 for the premium app.

Never signed up for it. Impossible to get hold off. Emailed them, they said they refunded me but the cc they show for the refund is not mine and i dont see a refund.

Terrible customer service. I now still need to chase my 45$ refund.

How Good is Pulsetto's Customer Service?

Sandy V Kre
Sandy V Kre
Feels Disappointed | Jan 31, 2026

I never got to speak with a person and had to settle on a chat session. I thought I was going to be helped by this person but instead was told to go through Just Answer and that it would cost $5.00 to be helped by them. Seeing as both my husband and I were having the same problem with our own Pulsetto I decided to do this. However when Just Answer tried to charge my credit card my bank blocked it as a fraudulent transaction. I was glad they did because Just Answer tried to put the charge through for $50.00 rather than the $5.00 I was told it would be. At this point I stopped all contact with Pulsetto thoroughly disgusted that a company I had purchased an expensive divice from and I thought was a reputable company clearly is not. They want to sell their items but won’t speak to you directly or answer you when you have an issue. Very, very sad.

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Isabell Z
Isabell Z
Feels Disappointed | Dec 10, 2025

Poor. Take a while to answer emails. Give solutions that don't work. I've had it for over a week now and still haven't been able to use this. My doctor suggested this to me. I intend to tell them my experience and suggest they stop recommending it.

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Summary of Pulsetto Customer Service Calls

301 TOTAL
CALLS
00:00 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pulsetto?

Request for Information Question:

  • “Confusión about an order”
  • “Question about subscription charges”
  • “I bought pulsetto 2nd February and have had no confirmation of purchase or anything”

Product/ Service Question:

  • “Pulsetto suddenly stopped working”
  • “When will my purchase be shipped?”
  • “Broken pulsetto”

Payments and Charges Question:

  • “Item no longer charges”
  • “Payment”
  • “Unauthorized payment”

Shipping and Delivery Question:

  • “Never received order”
  • “Never received my product”
  • “Have not received my order”

Return/ Replace Question:

  • “Incorrect charge on my credit card”
  • “RETURN”
  • “Need to return Device can’t use it”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel order and reorder”
  • “Cancelation”

Account Question:

  • “Unable to log into the app”
  • “Can set up my premium subscription”
  • “Couldn't access my account last night”

Staff Question:

  • “Can’t set up the premium service I purchased”
  • “Terrible terrible service”
  • “Customer service”

Website/ Application Question:

  • “App will not accept the order number.”
  • “App transfer”
  • “App paid for in full and not working”

Refund Question:

  • “For a refund”
  • “Refund”

Cards Question:

  • “I have been trying to order wirh my HSA card since Friday but it will not take my card. Can someone assist me”

Other Question:

  • “Please call me I’ve left numerous messages!!!”
  • “Cant set up my premium”
  • “Issue with my device”

Compare Pulsetto Customer Service To

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